Integrity Service Heating & Cooling,LLC will be collecting opt-in verbally from their
customers. The customers will be able to opt in to receive messages either in person at their
physical location, or over a phone call if the customer calls. When a customer is registered
for the first time, they are asked to provide the phone number, and staff is trained to ask If
the customer would like to opt in to SMS-based billing notifications, appointment reminders,
dispatch notifications and job completion surveys. They will be verbally informed that
“Message and data rates may apply”, “Message frequency may vary”, and they can “text
HELP for support or more information and STOP to unsubscribe at any time and no further
messages will be sent.” They will also be informed that their phone number will not be
shared with third parties for marketing or promotional purposes.”

